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Free shipping from £ 150 LED lamps and luminaires directly from the manufacturer Expert advice Free returns

Customer service

Increased utilisation

Our service team is very busy due to the increased volume. Attempts to contact us by phone may be associated with longer waiting times. 

We try to process your request as quickly as possible. 

For example, you can save time by simply asking your question via our chatbot (accessible via the red button on the bottom right). 

We will be there for you as soon as possible!


Use Chat or Support Center

Use our two quick and easy alternatives to the telephone hotline.

As another alternative, you can also find many answers to your questions in our new Support Center. Simply enter your question in the search bar above and get an answer quickly.

Of course, you can still reach us by phone:

End customers+44 (0)19/05959069

Free Shipping

Fast and contactless shipping directly to your home.

Huge Selection

More than 2,500 products and lighting systems to improve our customer's quality of life.

Free Returns

Return any of your purchased items free of charge for a refund or product exchange within 14 days.

Award-Winning Design

Renowned juries have repeatedly recognised Paulmann products for their outstanding design.