Plug & Shine Lights
Let your garden shine
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Questions and answers about PlugShine
Can outdoor lights from the Plug & Shine range be used near a swimming pool?
All lights in the Plug & Shine range are pool water resistant and are suitable for use around a swimming pool.
Are the plugs and sockets for the Plug & Shine system available separately?
The plugs and sockets of the Plug & Shine system are always fixedly connected to the cable and cannot be purchased separately. If sold separately, the IP68 protection class could not be achieved.
Is there a motion detector for the Plug & Shine system?
There is a twilight and motion sensor with item no. 18012, which requires the Zigbee controller (item no. 93999). The sensor cannot be controlled using the Gent remote control or Gateway. Furthermore, only one motion detector can be paired with the 93999 controller.
Do the Plug & Shine controllers have a memory function?
Both the wireless controller and the Zigbee controllers have a memory function.
Does the Plug & Shine controller 18011 have a memory function?
Yes, the 18011 control system always starts up with the brightness setting used last time after being switched off.
Can the Plug & Shine system be connected to a 230 v cable?
Our pre-assembled cables feature a special plug connector that makes the system watertight. We do not recommend combining them with other cables.
Can the existing floor spotlights be connected to the Plug & Shine System?
As we use a specific connection on the low-voltage side, it is not possible to combine this with other items.
Can Plug & Shine be fitted as a retrofit?
Yes. The Plug & Shine lighting system can be laid underground when creating garden areas or installing a garden irrigation system, or installed above ground at a later date in existing flowerbeds, along hedges or, for example, on lawns.
Can the Plug & Shine LED strips be cut to size?
The Plug & Shine LED strips cannot be cut to size.
Do you need specialist electrical knowledge to install Plug & Shine?
No. Thanks to a simple plug-in system, cables, lights and transformers can be connected easily and safely without the need for specialist electrical knowledge.
Can more than one remote control be used in a Plug & Shine system?
On the 18011 wireless remote control, controllers can be programmed to up to four different channels. The programming is not transferable, but the general buttons always apply to all accessible 18011/18010 wireless controllers simultaneously.
This means that several remote controls can also be used to switch all lights on and off. For more sophisticated control, we recommend the Zigbee Controller 93999 and the corresponding Gent2 50140 remote control, or a Zigbee gateway such as our Smik (item no. 50135).
Are all Plug & Shine lights dimmable?
Almost all lights in the Plug & Shine range are dimmable. You can check whether a light is dimmable in the product description in the online shop (Dimmable: Yes/No).
Can all the products in the Plug & Shine range be used together?
All products are powered by 24-volt DC and can be combined as desired, up to the transformer’s capacity.
Why does the Plug & Shine system switch itself on automatically when using remote control 18011?
Our Plug & Shine remote control and receiver (item no. 18011), which uses radio technology, operates on the unlicensed 433 MHz frequency. As this frequency is also used by other manufacturers, interference may occur with nearby radio sources. This could be another Plug & Shine system, but also a garage door opener or, for example, a remote control used in the house. Any such interference may then cause the garden light to switch on without being actively switched on.
What happens if a light in the Plug & Shine string fails?
As the lights in the Plug & Shine system are wired in parallel, the failure of a single light does not affect the entire system. However, if a short circuit is the cause of the fault, this may, in some cases, also affect other components in the installation.
What are the spacing dimensions between the connectors on the various Plug & Shine cables?
The exact dimensions of the cables are shown in an image on the product page for each product.
What is the cross-sectional area of the Plug & Shine cables?
The Plug & Shine cable is of the H07RN-F type with a cross-sectional area of 2 × 1.5 mm².
How does the power connection work with Plug & Shine?
With the Plug & Shine lighting system, the power supply is connected to just one external socket. From there, any number of cables can be laid and connected to one another.
What is the diameter of the Plug & Shine cables?
The Plug & Shine cable, including the connector at either end, has a diameter of 20 mm; however, the cables have different numbers of fixed outlets. Due to these branches, an optional conduit with an internal diameter of at least 45 mm is required. As the cables are IP68-rated, we recommend laying them directly on the floor.
How big are the connectors on the Plug & Shine cable at the front and back?
The plug and socket connections at the ends of the cables have a diameter of 20 mm and a length of 48 mm (plug) and 60 mm (socket) respectively.
How do you programme the Plug & Shine 18011 remote control with controller?
As a general rule, only the controller that is to be programmed should be connected whilst programming. All other components must be disconnected from the cable. The individual steps are as follows:
1. Disconnect the power supply from the transformer
2. Hold down the group button on the remote control (1, 2, 3 or 4)
3. Switch on the power supply
4. The connected light behind the controller will flash three times
5. Now release the group button; the process is complete
How can the ‘Plug & Shine’ system be set up with a cable length of more than 50 metres?
To achieve an installation length of over 50 metres, power must be supplied via several different power supplies. To ensure fault-free operation, the cable length between the transformer and the lights must not exceed 50 metres.
What is the maximum length of the Plug & Shine System’s cable?
No light fitting may be installed more than 50 metres from the transformer.
How long is the cable on the Plug & Shine lights?
The connection cable on each Plug & Shine light has a length of 30 cm.
How deep do the cables for the Plug & Shine garden system need to be laid in the ground?
As the low-voltage protection system operates at 24V, the cable does not need to be buried and can also be laid amongst bushes, under bark mulch or amongst pebbles. Thanks to its IP68 rating, the cable may also be used on the floor.
How deep do Plug & Shine cables need to be buried underground?
As this is a low-voltage system, there is none of a minimum depth that needs to be taken into account during installation. The cables can also be laid above ground in flowerbeds or beneath plants.
How many metres of Plug & Shine LED strips can be laid in one go?
A maximum of two 5-metre strips may be laid one after the other.
What is the maximum number of Plug & Shine lights that can be controlled in a single group?
The number of lights that can be controlled depends on their wattage. The maximum power rating of the installed transformer must not be exceeded.
Important: Our Zigbee and wireless controllers cannot switch more than 75W!
How is the Plug & Shine sensor 18012 paired with the Zigbee controller 93999?
The Plug & Shine twilight and motion sensor 18012 can only be paired with a single Plug & Shine Zigbee controller 93999. It is not technically possible to integrate it with the Gateway.
To pair the sensor, hold it as close as possible to the controller and follow these programming steps
1. Briefly press the Reset button on the sensor (the button will flash 5 times)
2. The connected light behind the controller will flash twice
3. After a short pause, the Reset button will flash once
4. Once the light has flashed again, pairing is complete
How is the Plug & Shine Spot Floor Mini (item nos. 93697/93949/93951) installed in the floor?
The spotlight can be installed in fixed materials (e.g. decking) without the plastic sleeve. The sleeve is used in addition when installing in soil or gravel.